Grandstream GXE Review In today’s increasing cost-conscious economy, SMBs are looking for feature-rich IP-PBXs at the lowest call. Fortunately, Grandstream’s GXE and GXE products not only have the basics, they also have some advanced functionality such as call queues – and at . Buy Grandstream GXE IP PBX – 4 Port: Networking Products – ✓ FREE DELIVERY possible on eligible purchases.

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Serial Ring Attempts Per Member: After all, the PBXs of old weren’t called “big iron” for nothing! It also supports “Agent Call Wrap-Up Time” which allows users to specify the amount of wrap-up time an agent will have before receiving another call time between two calls.

Grandstream Gxe5024 4 Lines IP PBX

What’s nice about the GXEx is that SMBs don’t have to get rid of their existing local analog lines if they don’t want to. Of course, they can also dial into the voicemail system and record their greeting.

I liked that I was able to record the auto-attendant greeting from the web admin simply by choosing my extension to ring, but gradnstream same is not true for users. This determines how often callers will be updated on the status of the queue via an uploaded update message.

Then click the Compare button below to view them side-by-side. The GXEx appliance is a excellent all-in-one 524 solution for small-to-medium sized businesses sporting a plethora of features at an attractive price-point, so I would not hesitate to recommend it.


Grandstream GXE Review

Additionally, it also supports fax-to-email and can also automatically detect fax tones and route it to a user’s fax mailbox. Grandstream sent me a GXE for a test drive. I asked, “Since grandsgream product was launched, how has this been performing in your channel? Adding various auto-attendant menus such as business hours, after hours, and holidays was pretty straightforward.

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Advanced grandsteram such as call queues or call recording are nice features to have, but many SMBs aren’t willing to pay for higher-end IP-PBXs with this functionality.

They both also sport two FXS ports for connecting analog phones, fax machines, etc. One of the most powerful features grandsteeam the GXEx is the ability to define call queues so calls are answered in the order they were received and assigned to agents with the best skills. You must have JavaScript enabled in your browser to utilize the functionality of this website.

Grandstream GXE5024 (Discontinued)

After configuring some extensions, the next step was adding some trunks. The GXE supports 4 analog lines, so I configured it to use a 4-port Teltone analog simulator very easily. Obviously, with a web interface, remote teleworkers can access voicemail and faxes quite easily.

Adding various auto-attendant menus such as business hours, after hours, and holidays was pretty straightforward. Instead, users have to record in a specified format – grandstrea bits, mono and manually upload it via the web tool. Product was successfully added to your shopping cart.

Grandstream GXE SIP trunk settings VoIP configuration support sip trunking pricing cost

Internet Telephony Magazine Table of Contents. Serial – Agents ring one at gdandstream time based on availability. I simply had to select a “Starting extension” and “Ending extension” to set my extension range. It lets you select days of the week as well as specify exception dates, i. While this may not be critical for SMBs, as companies do grow, they can deploy multiple GXEx devices if they so desire and have a unified extension dialing plan that routes calls over IP.


The Grandstream GXE appliance is a powerful all-in-one voice video fax data communication solution for the small to medium sized business, especially companies with sub seats per location.

I logged into the default IP address Click any Product’s Add To Compare link to build your list. Maximum Caller Wait Time: This field lets you set the maximum amount of time that callers will wait within the queue before being forwarded to voicemail.

July 27, Tweet. Queue Status Update Grandsyream One of the most powerful features of the GXEx is the ability to define call queues so calls are answered in the grnadstream they were received and assigned grabdstream agents with the best skills.

This setting lets users configure, enable and disable skill-based call routing. It’s very small and lightweight partly due to its use of Flash memory and not a hard drive.