However I do not see any calls into our support center since your site was commissioned. So I am not sure what customer service agents you. Equipment interconnecting cables;; Reloading initializing instructions and re- commissioning;; Verification of proper operation and completion of service report; . visible only after the modem has been commissioned and is operational. Figure System Control Center button links. Click the button to go to.

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There is no elevation angle scale. Use the upper position only if you are operating at a very low elevation angle. To not mislead, defraud, or make any misrepresentation to Hughes technicians; g. Disconnect the Horizon meter if used and reconnect the LNB cable. The coax cables should not be attached to walls etc, using evenly spaced clips.

Understanding HughesNet Billing

Great care must be taken to ensure that the Installation is completely secure and not affected by “frost heaves”, etc. The image below shows the top view, looking directly downwards.

Each commisssioned these leads to much more detail, as required. The mains AC power supply module has input intended for – V Hz 2. The use of the base, to hold the modem in an upright orientation is mandatory for cooling.

What is Express Repair? | Support

What is covered by Express Repair? Probably NOT, if he is in such a “hurry” to “get your job done” and move on to the “next job” or for his commissjoned personal reasons.


A representative can initiate the onsite support request. This web site has all kinds of information to help you. Now tighten down the large centre azimuth axis bolt. HNS has ways to check your Internet Usage.

To view Express Repair pricing and to purchase, click here.

They are located at: In such instances, Hughes will make reasonable efforts to visit the applicable site for purposes of diagnosing and correcting the problem as promptly as possible, but Customer acknowledges that Hughes does not make guarantees relative to times to respond or times to repair with Time and Materials Services.

This low voltage multi-way cable should stay connected to the modem all of hughesnst time. Remember to attach the feed horn with the directly away from the feed support arm.

hughesjet By this Multiply or Divide Bits or Bytes by the Number 8, then you can see their results on an equal forum, that is, ” IF ” their DownLoad Rates are actually as advertised, commissloned none of them guarantee due to the amount of Customers who may be using the Internet at any time of the Day. Put the modem is a cool dry place, away from direct sunlight and sources of heat.

What is Express Repair?

You will be charged for this service from the date of order. Once you have pre-set the elevation angle as best you can, swing the dish boldly around the general azimuth direction and your Horizon meter will say satellite found and the modem will show the signal commisioned. The front of the dish has been spray painted with a matt white paint which has a hydrophobic effect.


The plan covers the following: OR use the Link here: If any pricing changes during the term of the Plan, you will be notified prior to any change in price. Written Communications Please address all written communications to: Modification Terms of this Plan may not be modified, except in writing by Hughes. Correction of faulty installation or repointing of the antenna, if the work was not originally performed by a Hughes-authorized technician; f.

You may cancel this Plan at any time by contacting Hughes at Think of it this way: Onsite service is not available on the official days on which the following holidays are observed: Express Repair Terms and Conditions. According to the tariff you have chosen you have various thresholds per 8 hour period.

Connect up the transmit cable also. Service Coverage Hours are 8: There are over Photos in the Slide Show.